Retail Sales Associate / Customer Service

Company: Elements Massage
Location: Melbourne
Posted on: November 19, 2023

Job Description:

Overview

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! We strive to be stress and drama free to create the best work atmosphere ever. And just for an added bonus... We are a happy Harry Potter family, so be prepared to get put into the sorting hat and find your new magical (therapy) house.

Retail Sales Associates enjoy the following perks:

• Pay $12 - $14 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance - for full time employees
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses. Here's what we are looking for:
  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.
    
    Responsibilities
    
    Outstanding customer service with a positive attitude.
    
    Clean and sanitize the studio.
    
    Book and check out clients.
    
    Clean laundry, take out trash, clean bathrooms.
    
    Qualifications
    
    18 years or older.
    
    High school diploma or GED.
    
    Reliable transportation.
    
    Flexible schedule.
    
    Some computer knowledge.
    
    Good work ethic and person to person skills.
    
    Good communication skills.
    
    Sales experience a must.
    
    Benefits
    
    Free monthly session.
    Referral bonus.
    Membership sales commission.
    401K for full time.
    
    Legal Disclaimer
    
    -2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage - studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
    of ETM. Elements Massage - + design are registered trademarks owned by ETM.

Keywords: Elements Massage, Melbourne , Retail Sales Associate / Customer Service, Sales , Melbourne, Florida