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Front Desk Agent

Company: Westgate Resorts
Location: Cocoa Beach
Posted on: January 14, 2023

Job Description:

Job Description
There are no do-overs with vacations. You know what people need and are legendary at winning them over. You understand that every check-in is the first impression, and every check-out could be a lasting one. As a Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand! As a-- -Front Desk Agent,-- -you will efficiently check guests into and out of the resort by performing the following duties, in addition to offering impeccable customer service. Greets, registers, and assigns rooms to guests, issuing room keysKeeps records of room availability and guests' accounts.Computes bills, collects payments, and makes changes for guests.Ability to listen to and find solutions for guests-------- challenges
To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English conversationally.-- - Additionally, the person must possess and adhere to the following core values:-- - Integrity-- -Passion-- -Work Ethic-- - Requirements: Must be to lift up to 15lbsMust be able to stand for long periods of timeHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Excellent customer service skillsWestgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at WestgateRequired to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information
Why Westgate? Comprehensive health benefits -----" medical, dental and visionPaid Time Off (PTO) -----" vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)-- -Advancement & development opportunitiesCommunity Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying. PandoLogic. Keywords: Guest Service Agent, Location: Cocoa Beach, FL - 32931

Keywords: Westgate Resorts, Melbourne , Front Desk Agent, Sales , Cocoa Beach, Florida

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