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Sales Support Specialist

Company: Nuance Communications UK Ltd
Location: Melbourne
Posted on: March 21, 2020

Job Description:

Sales Support Specialist ======================== Apply Job ID 1-44004 Date posted 03/14/2020 Location Melbourne, Florida Company Overview: Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform business as usual. For decades, the world s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we re deeply committed to helping organizations push the boundaries of what s possible. Job Summary: Summary: Provide quoting support for broader sales support organization based on type of deal. Responsibilities: * Create/update customer quotes, statement of work and proposals, and other sales supporting documents in the pursuit of new business or retention of current business. * Execute processes to drive consistent quotes and provide feedback to enhance/update quote processes * Provide support within Sales Support for quoting needs based on deal type, using existing and new deal tools. * Participate in the quoting tools integration and implementation project including process for maintenance and improvement * Participate in other quote process improvement initiatives. * Manage quote tools and CPQ maintenance to ensure streamlined, functional quote and deal tools are available for broader Sales Support organization, including globally. * Work closely with global team members to drive a standardized process for quoting and other sales support activities * Contribute to organizational process improvement, including processes related to developing use cases and knowledge management. * Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing. Qualifications: Education: BS or equivalent work experience in vendor business experience. Number of Years of Work Experience: 0-2 years' of customer or vendor business experience, preferably in healthcare Required Skills: * Ability to work under tight timelines * Knowledge of healthcare IT, security and cloud infrastructure * Demonstrated success in communicating effectively in written and oral formats * Exceptional competence in use of Microsoft Excel * Good competence in the use of other Microsoft Office products, One Drive * Ability to travel 5% of the time Preferred Skills: * Knowledge of Nuance Healthcare solutions portfolio * Working knowledge of CPQ, SFDC or other quoting software Additional Information: Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success. Nuance Communications, Inc. ( Nuance ) is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call Human Resources Department and let us know the nature of your request and your contact information. Options Apply for this job onlineApplyShareRefer this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedApply

Keywords: Nuance Communications UK Ltd, Melbourne , Sales Support Specialist, Sales , Melbourne, Florida

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