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Foundation Database and Research Analyst - Health First, Full Time

Company: Health First
Location: Melbourne
Posted on: July 9, 2019

Job Description:

Description: POSITION SUMMARY\:To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences, and Financial Stewardship by providing exceptional database management oversight and research coordination.This associate acts as Foundation liaison managing all Foundation informationtechnology activities with Health First IT, as well as software vendor liaisonfor Foundation fundraising applications. Position must skillfully and accurately utilize the full capacity of the--Raiser's Edge--database system and manage its ongoing use to ensure accuracy and usefulness of donor and prospect records and perform analysis of records to assist in campaigns and reports.PRIMARY ACCOUNTABILITIES\:--- This position is responsible for managing, maintaining and enhancing the Foundation constituent database.--- Provides in-house expertise and technical support to development team members regarding fundraising software and related applications.--- Serves as liaison to Development Team for meetings, call reports, prospect research requests, utilizing wealth screening tools and prospect ratings.--- Implements required research necessary on constituents and tracks metrics for prospect management system.--- Creates prospect and donor analytical reports as needed.--- Coordinates Moves Management process for Development Team.--- Lead staff responsible for daily review of Grateful Patient and VIP program list, with appropriate notification to assigned gift officers--- Investigates and resolves problems, provides application technical support and training for Foundation staff on donor software and other IT related needs.--- Trains and supervises administrative staff. Oversees all data entry and reporting.--- Completes other duties and special projects as assigned.Engagement\:--- This position acts as key staff responsible for gift information oversight including data processing, data management and reporting to ensure donor gifts are properly posted and accounted for, as well as making recommendations for improved efficiencies in information processes.--- Establishes data entry protocols to ensure information consistency and oversees donor database integrity. Constructively participates in projects as assigned by management to complete deliverables on time.--- Participates in approved educational programs to keep abreast of advances in donor software, current trends, best practices and new developments in healthcare fundraising technology, weighing the benefits to the development program and makes recommendations on system services.--- Screens management of donor software by modifying and updating constituent records accordingly. Ensures that addresses, obituaries, employment and volunteer changes are recorded and updated in the system.--- Manages data acquisition lists for direct and targeted marketing campaigns. May coordinate with mail house vendors.--- Plans and implements ongoing user group updates and training. Shows commitment to individual and departmental Continuous Quality Improvement and organizational operational effectiveness.Quality/No Harm\:--- Adheres to all Health First and Health First Foundation policies and guidelines.--- Maintains donor information software providing a valuable resource to supportdaily Foundation operations.--- Assures software utilization of programs and updates in timely manner.--- Handles data with discretion and complete confidentiality. Maintains high level of information security pertaining to system access and record retention and assists in developing standard operating procedures and security policies as needed.--- Manages all functions of--Raiser's Edge--software system for decisions and implementations of data into and out of the system.--- Adheres to Health First Information Policies and Procedures, as well as the Foundation PCI DSS Standards for data security compliance.--- Seeks guidance from Foundation President and Sr. Development Officer when concerns and questions arise.Customer Experience\:--- Provides support to Development Team in the production, coordinationand reporting results to all Campaigns.--- Displays initiative and critical thinking skills in problem solving.--- Creates and designs special database queries, reports and trackingmechanisms to accommodate projects.--- Oversees or prepares gift acknowledgment letters in a timely manner, accommodates special requests related to gift processing and applies for Foundation or Corporate matching gifts as required.--- Spearheads Grateful Patient Program assignments. Receives daily census and screening report for Development Team Assignment. Reviews and reports daily VIP list for assignment and cultivation.Stewardship\:--- Interfaces with Finance Department to determine reporting needs.--- Develops and produces reports from software system including routine andspecialized analytical gift accounting reports as required.--- Responsible for month-end reconciliation oversight of Foundation gift activity revenues posted to actual gifts deposited.--- Performs statistical analysis of data, and interpretation of results; prepares formal research reports for development team.--- Instructs Foundation Administrative Assistants or Data Processors on data entry, report writing and daily gift deposits and fund activities.--- Maintains and updates grant tracking and status reports in software.--- Generates special reports and develops and maintains a system for tracking pledges and timely pledge billings on a regular basis. --Qualification: --QUALIFICATIONS REQUIRED\: --- Bachelor Degree in Business, Computer programming or related field (or 3-5 years of experience in a not-for-profit fundraising environment with emphasis on management of donor database systems. -------- Advanced working knowledge of Blackbaud's Raiser's Edge relational database, preferred. --- Extensive skills and knowledge of computers and networking systems. --- Strong critical thinking and analytical skills. --- Advanced database management skills. --- Prior experience in gift accounting software preferred. --- Ability to maintain confidentiality at all times and follow Health First and Foundation confidentiality guidelines. --- Good interpersonal skills and ability to work well with others. --- Good organizational and communication skills. --- Willingness to interface with others and work as an integral part of the team. PHYSICAL DEMANDS\: --- Must be able to stand/sit for up to 8 hours per day. --- Visual acuity and hand-eye coordination to perform various tasks. --- Good physical condition and without assistance must be able to lift up to thirty (30) pounds unassisted on occasion. --- Ability to bend and stoop to perform support in other Foundation areas as needed. MENTAL DEMANDS\: --- Ability to handle multiple projects, simultaneously. --- Ability to work and maintain composure under stressful conditions. --- Ability to assess and interpret data and prioritize projects. --- Ability to analyze various situations and provide possible solutions to issues. --- Ability to work extended hours to see an issue to resolution or a project to completion.

Keywords: Health First, Melbourne , Foundation Database and Research Analyst - Health First, Full Time, Professions , Melbourne, Florida

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