System Director Supply Chain Management Logistics and Ops Management
Company: Health First
Location: Rockledge
Posted on: January 19, 2023
Job Description:
The System Director, Supply Chain Management, Logistics & Ops
Management is responsible for planning, organizing, directing,
controlling, and overseeing the activities and personnel of the
receiving, inventory, logistics, and distribution functions across
Health First to include receipt, storage, disposal, transportation
of hospital owned equipment, furniture, and transportation and
distribution of equipment, furniture, and supplies. Define and
communicate a clear, compelling vision for the department that
effectively ties into the mission and vision of Health First and
inspirationally leads the team to achieve that vision. Maintain a
cost effective and efficient materials process (physically,
procedurally, and technologically) utilizing LEAN principles to
ensure that necessary supplies are available when needed for all
acute care delivery & materials, Operating Room materials, Cath
Lab, Interventional Radiology and procedure suites and Nursing
areas across the system in support of meeting patient
outcomes/experience, operational and fiscal objectives as they
relate to Supply Chain Strategy & Optimization and workforce
planning & optimization. Through collaboration and direct
accountability with onsite logistics and materials management
staff, develop a system-wide approach for end-to-end supply chain
integration that lowers the total cost of distribution and
inventory management functions while improving customer service and
support to all Health First caregivers. Responsible for effective
annual system-side inventories.PRIMARY ACCOUNTABILITES
- Engage regularly with key leaders and physician stakeholders
about scope of responsibility to understand strategic plan, goals,
metrics, and outcomes, to influence and gain commitment to
compliance, improve operational efficiency, cost effectiveness and
customer satisfaction.
- Communicate expectations and vision for top tier performance,
with goals, metrics and provide ongoing feedback. Demonstrate and
promote strategic thinking and drive problem-solving by empowering
and supporting team members to be responsible and accountable
within their scope of practice, including positive work
interactions within Supply Chain, between departments and
customers.
- Review and modify all hospital and Health First Medical Group
distribution department strategic plans and procedures to reduce
supply costs. Develop and implement initiatives appropriate for the
current business environment.
- Develop inventory models to optimize supply chain performance
in delivery of medical surgical products and other supplies to
ensure alignment with clinical care.
- Develop logistic pathways to ensure operational, cost
effective, and timely deliveries to all entities of the healthcare
system.
- Develop, establish, and modify related policies and procedures
essential for operational efficiency, reducing friction, and
improving SCM, Logistics and Distribution results.
- Promote and support staff participation in applying continuous
improvement to existing processes to enhance the utilization of
people and materials, based on expanded use of metrics through
analytics and information technology. Hold operational team members
accountable for maintaining appropriate manpower & schedules,
quality improvement measures within their areas of
responsibility.
- Lead respective teams, modeling an engaged work climate, and
inspiring individuals and teams to demonstrate high standard
professionalism, while achieving outstanding performance. Foster
staff growth and development through various available or approved
resources.
- As an internal consultant, focused on evaluating and
documenting the flow of material through the health system.
Identify gaps in sourcing, logistics, distribution, and inventory
management. Recommend process improvement opportunities to improve
quality, operation efficiency, cost effectiveness, and customer
satisfaction.
- Serve as a subject-matter-expert and knowledgeable leader,
influencing and educating others when disseminating best practices
based on reliable internal and external sources, systems, and data
from across the IDN.
- Create opportunities to demonstrate strategic leadership and
supply chain expertise when influencing and guiding other teams and
departments to support and comply with current procedures and
practices and/or new programs and initiatives.
- Accountable for guaranteeing all implantable and critical care
devices and products are compliant with inventory tracking
regulations and best practices, and managed and delivered
appropriately and timely across the health system.
- Ensure all patient care areas maintain adequate supplies to
meet safe and effective patient care safety, needs, and
outcomes.
- Ensure logistic and materials management activities are
integrated with quality outcomes to deploy continuous improvement
and patient safety throughout.
- Act as Emergency Management Representative on matters related
to supply chain operations, including but not limited to, planning,
sourcing, and stocking of supplies to accommodate clinical
practices, supply location reconfiguration, system tracking of
supply chain consumption via the inventory management system,
and/or transportation of equipment and supplies throughout the
IDN.
- Ensure all equipment, and product receiving and disposition
functions across Health First are in place, used and support best
accounting practices, including FDA Product Recall actions, for
product removal /return across the Health First.
- Establish performance metrics for all supply intensive
departments, across the IDN, to measure productivity, improving
logistics and materials management performance and outcomes through
increased unit-based inventory turns, elimination of duplicate
inventories, reducing unofficial inventories, and decreasing
inventory write-offs, while improving customer satisfaction.
- Leverage materials management technology solutions to achieve
optimal efficiencies. Ensure alignment to other systems, such as
materials inventory management, surgical information, patient
charge system, point-of-use technology, and e-commerce.
- Quantify total costs for materials distribution functions
across respective entities and develop sustainable targets for cost
reduction through reduction of redundant processes and improved
supply chain efficiencies.
- Lead Supply Chain Operations in the surveillance of customer
service satisfaction through face-to-face interactions and
complaint management to improve logistics and materials management
deficiencies in customer service and experience.
- Education: Bachelors degree in Business or related field
required. Masters Business Administration preferred.
- Work Experience: o Five (5) years leadership and proven
management expertise in program planning and development, project
management and performance improvement required. Extensive
knowledge in supply chain logistics, inventory management, LEAN or
other process improvement techniques, distribution facilities and
medical mall support models.o Seven (7) years in logistics, and
supply chain management; leadership role within an Integrated
Delivery Network preferred.
- Knowledge/Skills/Abilities:o Strategic Thinking develop, plan
communicate and drive action today and for future demandso Project
Management demonstrated knowledge of project management practices.
Experience planning and executing large organizational programs and
projects.o Financial Acumen set measurable outcomes to drive
operational and financial stability, while maximizing quality,
operational efficiency, cost reduction, and customer satisfactiono
Communication oral, written, and auditory; facilitate presenting
complex information into understandable data for diverse audienceso
Influence a change champion to help others understand facts and can
gain commitment on action requiredo Change Agent Champions change,
motivates others to understand and take action to fulfil new
directiono Conflict Resolution analyze and prioritize data and
situations, present or anticipated, and develops solutions to
achieve objectives, satisfaction, and drive resultso Executive
Presence maintain composure in a fast-paced environment when
handling conflicting priorities, opposing opinions, non-compliance,
and other perceived stressful situations; work towards a win-win
solution.o Customer focus establishes and maintains positive and
productive relationships with teammates, and internal and external
customers while operating with the end user in mind to achieve
desired outcomes.o Influence demonstrated ability to assess
different views and communicate in such a way to gain mutual
agreement to achieve end resulto MS Office Suite of products and
other software and platforms applicable to roleo Initiative
self-directed to know what to do now or in the futureo Flexible -
adaptable to adjust to conflicting priorities and/or new directiono
Teamwork commitment to teamworko Leadership manage various levels
of stress involving financial and other reporting deadlines, field
requests for strategic advice, and engage in personnel matters and
communications involving difficult and intense situations.Job:
*Corporate Services Organization: *Health First Shared Svcs Inc
Title: System Director Supply Chain Management Logistics and Ops
Management Location: Florida - Brevard County-Rockledge Requisition
ID: 062601
Keywords: Health First, Melbourne , System Director Supply Chain Management Logistics and Ops Management, Professions , Rockledge, Florida
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