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Solution Architect Associate

Company: Nuance
Location: Melbourne
Posted on: September 10, 2019

Job Description:

COMPANY OVERVIEW

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations in healthcare, telecommunications, automotive, financial services, retail, and more to create stronger relationships and better experiences for their customers.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.

JOB SUMMARY

Summary: Provide quoting support for broader sales support organization based on type of deal.

Responsibilities:

* Create/update customer quotes, statement of work and proposals, and other sales supporting documents in the pursuit of new business or retention of current business.

* Execute processes to drive consistent quotes and provide feedback to enhance/update quote processes

* Provide support within Sales Support for quoting needs based on deal type, using existing and new deal tools.

* Participate in the CPQ integration and implementation project including process for maintenance and improvement

* Participate in other quote process improvement initiatives.

* Manage quote tools and CPQ maintenance to ensure streamlined, functional quote and deal tools are available for broader Sales Support organization, including globally.

* Contribute to organizational process improvement, including processes related to developing use cases and knowledge management.

* Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.

Qualifications

Number of Years of Work Experience: 0-2 years' of customer or vendor business experience, preferably in healthcare

Required Skills:

* Ability to work under tight timelines

* Knowledge of healthcare IT, security and cloud infrastructure

* Demonstrated success in communicating effectively in written and oral formats

* Exceptional competence in use of Microsoft Excel

* Good competence in the use of other Microsoft Office products, One Drive

* Ability to travel 5% of the time

Preferred Skills:

* Knowledge of Nuance Healthcare solutions portfolio

* Working knowledge of CPQ software

Education: BS or equivalent work experience in vendor business experience.

ADDITIONAL INFORMATION

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 Human Resources Department and let us know the nature of your request and your contact information.

Keywords: Nuance, Melbourne , Solution Architect Associate, Other , Melbourne, Florida

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