IT Support Specialist
Company: Satcom Direct, Inc.
Location: Melbourne
Posted on: April 16, 2024
|
|
Job Description:
Company Overview:
Satcom Direct (SD) provides global connectivity solutions for
business and general aviation, military, government, and land
mobile services. Since 1997, SD has worked to solve the unsolvable
and advance the technology of connectivity through our
industry-leading hardware and flight operations software. Our
company culture is based on innovation and creativity which allows
our team members to thrive in a dynamic atmosphere. We are looking
for people who are passionate about customer satisfaction and who
excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our
global headquarters offers an on-site gym staffed with personal
trainers, a caf--, food trucks, social hour, and more. With an open
vacation policy, employees have the flexibility to take time when
they need it. SD is centrally located on the beautiful Space Coast
in Viera, FL, which is one of the Top 50 Master-Planned Communities
in the United States.
JOB SUMMARY:
The IT Support Specialist will provide assistance to end users in a
timely fashion through first line coverage of phones, help desk
tickets, voicemail messages, and e-mail support requests
ESSENTIAL DUTIES/RESPONSIBILITIES:
To perform the job successfully, an individual must be able to
perform each essential duty satisfactorily and should demonstrate
the following competencies to consistently perform the essential
functions of this position. All employees are expected to adhere to
and be knowledgeable of Satcom Direct (SD) operations standards,
established security/safety rules and requirements for attendance.
The requirements listed below are representative of the fundamental
knowledge, skill, and/or ability required to perform the job
successfully:
PHYSICAL DEMANDS:
While performing general office duties for this position, the
employee is regularly required to sit, stand and/or walk around
(including the use of stairs). Other demands include the ability to
openly communicate with others by talking, listening and reading,
able to lift light objects (WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature,
controlled setting with random adjustments in noise or temperature
due to others talking or laughing loudly, unscheduled maintenance
repairs to the building or its interior offices or unpredictable
situations due to weather or other acts beyond company control. An
employee must be willing to work their regularly assigned work
schedule for their particular duties and/or job responsibilities
and in times of need, be able to work an extended schedule
depending on company/department needs, project requirements or
customer demands. Some overnight travel is required to facilitate
work objectives. While at client site locations, if applicable,
employee will be required to adhere to the proper safety
precautions established by the client while in proximity to their
work area, flight-line or maintenance repair center; work may
require some physical effort in the handling of light materials,
boxes or equipment. The temperature at client locations can vary
from controlled to variations off hot/cold when working, standing
or walking in or near the flight-line or maintenance repair
center.
If you are interested in applying for employment and need special
assistance or an accommodation to apply for a posted position,
contact our Human Resources department at (321) 777-3000
Satcom Direct is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status, and will not be
discriminated against on the basis of disability.
Keywords: Satcom Direct, Inc., Melbourne , IT Support Specialist, Other , Melbourne, Florida
Click
here to apply!
|