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Application Support Engineer

Company: Cynet Systems
Location: Melbourne
Posted on: March 16, 2023

Job Description:

Job Description:


  • Design, develop, test, enhance, debug, and implement matcher tier software.
  • Troubleshoot, isolate, and fix production problems working independently or as a member of a team.
  • Work directly with customers and provide technical assistance and support.
  • Determine, develop, test, and implement configuration changes to the matcher tier.
  • Resolves problems with matcher tier software and respond to suggestions for improvements and enhancements.
  • Design and develop applications and utilities to augment/enhance the matcher tier applications to improve and/or optimize system performance, and evaluate the effectiveness.
  • Assist Tier 1 in addressing incidents.
  • Assist in the creation and documentation of change requests.


    • 5 years of UNIX and Windows experience.
    • 3 years of IT O&M implementation and deployment experience.
    • Degree in Bachelors Computer Science OR a minimum of five (5) years' experience.
    • Be part of Tier 2/3 after hours support (on-call).

      Preferred Qualifications:

      • Experience in Java, C++, shell programming, .Net and SQL.
      • Experience with Oracle databases, UNIX system administration, VMWare environments.
      • Proficient in UNIX and Windows.
      • Knowledge of the software development life cycles (SDLC) and application life cycle management.
      • Familiar with networking concepts.

Keywords: Cynet Systems, Melbourne , Application Support Engineer, Other , Melbourne, Florida

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