Call Center Job Openings (Immediately Hiring)
Company: OneMCI
Location: Melbourne
Posted on: January 18, 2023
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Job Description:
)(); As an employer supporting critical Federal, State,
Provincial, and Commercial clients, we have taken steps to ensure
that we remain operational while taking every precaution possible
to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site,
frequent deep cleaning and disinfecting of workstations and common
areas, daily contactless temperature checks for those essential
employees working on-site, travel policies limiting travel and
mandatory quarantine, reporting and quarantine processes and
policies for those exposed, and requesting masks to be worn when
on-site employees are not at their workstation. REGARDING MASKSTo
help protect our candidates and employees, we are REQUESTING that
all on-site candidates wear a mask to interviews and training. In
locations where state or local government has mandated the use of
masks, we will abide by the mandate, and REQUIRE masks be worn when
on-location. For more information on MCI's response to COVID-19
please visit This job operates in a professional office
environment. While performing the duties of this job, the employee
will be largely sedentary and will be required to sit/stand for
long periods while using a computer and telephone headset. The
employee will be regularly required to operate a computer and other
office equipment, including a phone, copier, and printer. The
employee may occasionally be required to move about the office to
accomplish tasks; reach in any direction; raise or lower objects,
move objects from place to place, hold onto objects, and move or
exert force up to forty (40) pounds.Consistent with the Americans
with Disabilities Act (ADA) it is the policy of MCI and affiliates
to provide reasonable accommodation when requested by a qualified
applicant or employee with a disability unless such accommodation
would cause undue hardship. The policy regarding requests for
reasonable accommodation applies to all aspects of employment. If
reasonable accommodation is needed, please contact Kate Murph, Vice
President of Human Resources, and its subsidiaries, we embrace
differences and believe diversity is a benefit to our employees,
our company, our customers, and our community. All aspects of
employment at MCI are based solely on a person's merit and
qualifications. MCI maintains a work environment free from
discrimination, one where employees are treated with dignity and
respect. All employees share in the responsibility for fulfilling
MCI's commitment to a diverse and equal opportunity work
environment.MCI does not discriminate against any employee or
applicant on the basis of age, ancestry, color, family or medical
care leave, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or
mental disability, political affiliation, protected veteran status,
race, religion, sex (including pregnancy), sexual orientation, or
any other characteristic protected by applicable laws, regulations,
and ordinances.MCI will consider for employment qualified
applicants with criminal histories in a manner consistent with
local and federal requirements.MCI will not tolerate discrimination
or harassment based on any of these characteristics.We adhere to
these principles in all aspects of employment, including
recruitment, hiring, training, compensation, promotion,benefits,
social and recreational programs, anddiscipline. In addition, it is
the policy of MCI to provide reasonable accommodation to qualified
employees who have protected disabilities to the extent required by
applicable laws, regulations, and ordinances where an employee
works.In 2019 Marlowe Companies Inc. (MCI) was named by Inc.
Magazine as Iowa's Fastest Growing Company in the State of Iowa and
was named the 452nd Fastest Growing Privately Company in the USA,
making the coveted top 500 for the first time. MCI's subsidiaries
had previously made Inc. Magazine's List of Fastest-Growing
Companies 15 times respectively. MCI is headquartered in Iowa City,
IA, and has nine customer contact management centers, IT services,
and business process outsourcing service delivery facilities in
Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia,
and South Dakota.Driving modernization through digitalization, MCI
ensures clients do more for less. MCI is the holding company for a
diverse lineup of tech-enabled business services operating
companies. MCI organically grows, acquires and operates companies
that have a synergistic products and services portfolios, including
but not limited to Automated Contact Center Solutions (ACCS),
customer contact management, IT Services (IT Schedule 70), and
Temporary and Administrative Professional Staffing (TAPS Schedule
736), Business Process Management (BPM), Business Process
Outsourcing (BPO), Claims Processing, Collections, Customer
Experience Provider (CXP), Customer Service, Digital Experience
Provider (DXP), Account Receivables Management (ARM), Application
Software Development, Managed Services, and Technology Services, to
mid-market, Federal & enterprise partners. MCI now employs 2,500+
talented individuals with 150+ diverse North American client
partners across the following MCI brands: GravisApps, Mass Markets,
MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and
Valor Intelligent Processing (VIP).MCI provides products and
services under the following NAICS Codes: 511210 Software
Publishers, 518210 Data Processing, Hosting, and Related Services,
519190 All Other Information Services, 524291 Claims Adjusting,
524292 Third Party Administration of Insurance and Pension Funds,
541511 Custom Computer Programming Services, 541512 Computer
Systems Design Services, 541519 Other Computer Related Services,
541519 Information Technology, and Value Added Resellers, 541611
Administrative Management and General Management Consulting
Services, 541613 Marketing Consulting Services, 541690 Other
Scientific and Technical Consulting Services, 541990 All Other
Professional, Scientific, and Technical Services, 561110 Office
Administrative Services, 561320 Temporary Help Services, 561330
Professional Employer Organizations, 561421 Telephone Answering
Services, 561422 Telemarketing Bureaus and Other Contact Centers,
561431 Private Mail Centers, 561440 Collection Agencies, 561499 All
Other Business Support Services, 561990 All Other Support Services,
611430 Professional and Management Development Training.The purpose
of the above job description is to provide potential candidates
with a general overview of the role. It's not an all-inclusive list
of the duties, responsibilities, skills, and qualifications
required for the job. You may be asked by your supervisors or
managers to perform other duties. You will be evaluated in part
based upon your performance of the tasks listed in this job
description.The employer has the right to revise this job
description at any time. This job description is not a contract for
employment, and either you or the employer may terminate employment
at any time, for any reason._
Keywords: OneMCI, Melbourne , Call Center Job Openings (Immediately Hiring), Other , Melbourne, Florida
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