Customer Success Intern

Company: Experian
Location: Melbourne
Posted on: November 21, 2022

Job Description:

Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that - FORTUNE has named Experian one of the 100 Best Companies to work for . In addition, for the last five years we've been named in the - 100 "World's Most Innovative Companies" by Forbes Magazine .
Job Description
Experian's Summer Internship Program is a unique opportunity for students across the country to gain hands-on work experience in our innovative global company. Our interns work alongside Experian employees to tackle meaningful projects and gain valuable skills in their chosen field. During our summer internship program, interns will have access to the latest technologies and challenging work. As a summer intern, you'll learn about our exciting financial inclusion products and programs, experience philanthropic events that make us a force for good, and network across our global business units. Get ready to discover the unexpected as a part of our #uniquelyexperian summer internship program.
Responsibilities of the Customer Success Intern include:
Identify and analyze user workflows to improve user experiences
Create design artifacts to facilitate improvements
Collaborate with developers to ensure improvements are properly implemented

Improve and publish new documentation

Work cross-functionally with product and development teams
Qualifications
Currently enrolled in a minimum of a Bachelor's degree program in Computer Science, Information Technology, User interface/experience, Business, Marketing, or related degree
Be returning to school in the Fall of 2023 to complete a degree program
Knowledge and understanding of computer software and applications
Ability to work efficiently and effectively on a team

Excellent problem-solving and creative thinking skills

Knowledge of agile software development lifecycle
Experience using Microsoft Office Suite (Word, Excel, PowerPoint)
Knowledge of using Tableau, Jira, and Confluence (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it reflects what we believe. - See our DEI work in action !
If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.com for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here

Keywords: Experian, Melbourne , Customer Success Intern, Other , Melbourne, Florida