Network Control - Contractor - L3

Company: AIC
Location: Rockledge
Posted on: May 8, 2022

Job Description:

Description: Network Control Specialist (NOS) Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs. Job Description:Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.Work in an onsite 24x7 network control environment where shift and workday flexibility is required.Periodically support short-term emergency evacuation to local or remote backup facilities. Qualifications:Bachelor's degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate's Degree with a minimum of (6) years of prior related experience. Will consider prior work experience in place of degree. (Contractor Only, could hire as N/E if needed)Minimum of ( 2 ) Years layer 1 Troubleshooting experience.Minimum of ( 2 ) Years networking experience with layer 1, 2, and 3.Minimum of (2) Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM). Additional Knowledge, Skills, and Abilities considered:Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.Experience in UNIX and Remote Access solutions.Experience with call center phone systems and working with geographically dispersed teams.Certifications such as Cisco Certified Network Associate (CCNA). Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with field engineers, core engineers, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. Experienced professional with proficient knowledge of job area and practical knowledge of project management. May manage projects or processes with general supervision. Communicates with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures. Recommends enhancements to systems and processes. Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.

Keywords: AIC, Melbourne , Network Control - Contractor - L3, Other , Rockledge, Florida