Donor Center Technician I Designated Trainer

Company: Immunotek
Location: Cocoa
Posted on: June 12, 2021

Job Description:

General Summary of Job Duties

The Donor Center Technician I Designated Trainer is responsible for donor center pre-registration, registration, conducting health screenings, performing donor set up, and disconnects.

Essential Job Responsibilities and Duties

* Perform pre-donation medical screening and/or assessment, which may include health screening procedures such as blood pressure, temperature check, pulse, capillary tube sample collection via finger stick, hematocrit, and total protein determination via digital refractometer, etc. * Setup donors for the plasmapheresis procedure by ensuring that the disposable softgoods are installed in the automated plasmapheresis device * Disconnect the donor when the pheresis process is complete by ensuring collection targets have been met and recorded appropriately, removing the needle from the donor's arm, and providing donors with post-donation care education * Conduct pre-registration and registration verification activities for new donors * Monitor equipment in all areas in which trained for alerts or alarms and takes appropriate action following standard operating procedures * Remove equipment from service as necessary * Participate in donor flow management by assigning and escorting donors to the appropriate donation area * Document the training as outlined in the Standard Operating Procedures (SOP) * Assist with the annual re-certification process for non-trainers * Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future * Maintain an open line of communication with Management * Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors * Ability to accept performance feedback in a professional manner * Regular attendance and arriving on time to all scheduled shifts and mandatory meetings * Other duties as assigned

Core Values (Standards of Behavior)

To perform the job successfully, an individual should demonstrate the following:

Passion

* Approach the workday with vigor and enthusiasm * Showcase positivity in actions, thoughts, and communication with colleagues, employees, and donors * Driven by the purpose of enhancing the lives of our patients through expert plasma collection

Leadership

* Operate with integrity by doing the right thing every time * Utilize effective communication to set expectations * Seek to understand barriers through the identification of root causes and take corrective action * Showcase open mindedness in search of the best ideas and talents

Accountability

* Hold themselves responsible in regard to their performance and behavior * Showcase transparency and honesty in all interactions * Possess follow-up and follow-through

Service Excellence

* Going above and beyond to ensure that our people receive timely and accurate service * Ensuring that all employees are equipped with the proper knowledge and training needed to meet the expectations of their jobs * Seek what is best for the company versus what is best for self

Mutual Respect

* Treating people with courtesy, politeness, and kindness * Showcasing receptiveness to diverse thoughts and opinions of others by fostering an environment of inclusion * Steering clear of behavior that insults, belittles, or undermines the beliefs of others

Ambition

* Defy the odds by creating a culture of openness, engagement, and opportunity * Remain steadfast to the purpose * Continuously set the bar high for ourselves and those that we service

Competencies

The competencies below identify the knowledge, skills, and abilities or other behaviors critical to success in this role:

Following Directions

* Ability to effectively hear, understand, and follow directions or instructions; the willingness to postpone making personal decisions, or acting until you have openly listened to what you are being asked to do

Thoroughness

* Checks work for accuracy and completeness; independently follows up with others to ensure that commitments have been fulfilled

Flexibility

* Ability to readily modify, respond to, and integrate change with minimal personal resistance

Initiative

* Recognize situations that warrant action and moves forward without hesitation; reasonably resolves issues, problems, or situations

Reliability

* Demonstrate a high level of dependability in all aspects of the job. Follow through on commitments; is always there in the clutch

Qualifications

* High school diploma or equivalent required * Minimum one (1) year work experience preferred * License or certification where required by state

Requirements

* Good oral and written communication skills * Provide a pleasant customer service experience * Ability to read and interpret directions and instructions * Accurate data entry * Perform basic math calculations * Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

* Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear * Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee * Manual dexterity to perform all phases of donor plasmapheresis * Ability to stand for extended periods of time for up to four (4) hours at a time * Ability to lift, tug, pull up to fifty (50) pounds

Work Environment

* Typical work environment with moderate noise level * May be exposed to freezing temperatures for short periods of time * Occupational exposure to bloodborne pathogens

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Keywords: Immunotek, Melbourne , Donor Center Technician I Designated Trainer, Other , Cocoa, Florida