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Sales Center Manager

Company: Watsco Inc.
Location: Melbourne
Posted on: May 3, 2021

Job Description:

Job DescriptionWe currently have an exciting Sales Center Manager opportunity at our Melbourne, Florida location. Our Sales Centers sell parts, supplies and equipment over the counter to Licensed HVAC contractors Dealers.Company Website: http://www.carrierenterprise.com/The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location in Tampa, FL. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Sales Center Manager is ultimately responsible for growing sales and profitability in his/her branch.Job ResponsibilitiesManage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.Implement and maintain the highest level of customer service in the industry.Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.Maintain inventory accuracy and ensure all company assets are protected from theft or damageEffective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.Assign employees to other duties as required includingorganizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.Full compliance with all SOX key controlsAdditional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.EducationHigh School diploma required. 2 year college degree preferred in a related field (sales, marketing, finance, business)QualificationsAbility to work well in a fast paced retail store environmentAt least 3-5 years HVAC industry knowledge/experience Strong computer skills are essential; computer proficiency with Microsoft applicationsHeightened focus on providing excellent customer serviceProven leadership and coaching abilitiesPrior Retail Management experience preferredMust be sales driven with the ability to lead and motivate sales and operational staffPrior Forklift certification preferred.Carrier Enterprise is an Equal Opportunity EmployerNo relocation offered for this position.About UsCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!Find out more about CE at www.carrierenterprise.com.Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).RequirementsJob ResponsibilitiesManage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.Implement and maintain the highest level of customer service in the industry.Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.Maintain inventory accuracy and ensure all company assets are protected from theft or damageEffective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.Assign employees to other duties as required includingorganizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.Full compliance with all SOX key controlsAdditional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.

Keywords: Watsco Inc., Melbourne , Sales Center Manager, Other , Melbourne, Florida

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