MelbourneFLRecruiter Since 2001
the smart solution for Melbourne jobs

Front Desk Specialist

Company: HollydayINN
Location: Cape Canaveral
Posted on: May 3, 2021

Job Description:

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert in regard to business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.ESSENTIAL DUTIES AND TASKSFacilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer's credit, and establishes how the customer will pay for the municates with Housekeeping, as appropriate to expedite the cleaning of units.Performs other duties as assigned.EDUCATION and/or EXPERIENCEHigh School Diploma or GED equivalent or an equivalent combination of training, education and experienceMust have a minimum of one year of Customer Service experience, preferably in a resort/hotel FrontOffice environmentBilingual a plusQUALIFICATIONSA commitment to providing outstanding customer serviceKnowledge of Microsoft Office SuiteAble to acquire a clear understanding of timeshare ware applicationsBasic knowledge of hardware and peripheral devices required to perform the jobAbility to establish and maintain effective working relationships with co-workers and leadersStrong problem-solving skillsCapable of seeing a task through to completionStrong organizational skillsExcellent verbal and written communication skills. Fluent in the English languageINDRO

Keywords: HollydayINN, Melbourne , Front Desk Specialist, Other , Cape Canaveral, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


TEACHER - ACADEMIC - Social Studies - FIELDSTON
Description: Mission Statement: To provide superior quality
Company: Universal Health Services, Inc.
Location: TITUSVILLE
Posted on: 05/12/2021

PT-Merchandising Service Associate-Flexible
Description: p What You Will Do /p p All Lowe apos s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising (more...)
Company: Lowe's Companies, Inc.
Location: Titusville
Posted on: 05/12/2021

Embedded Software Engineer
Description: Our client is looking for a full-time Embedded Software Engineer in the Titusville, FL area This position will require you to be onsite. RESPONSIBILITIES: Developing, constructing, and testing software (more...)
Company: StevenDouglas
Location: Titusville
Posted on: 05/12/2021


Accounts Receivable Representative in Melbourne, FL
Description: Job Description Position located in Melbourne, FL Are you looking for a challenging career in the accounting field Ready to showcase your talents, where your deeds and efforts will be noticed Great, (more...)
Company: Eclipse IA
Location: Titusville
Posted on: 05/12/2021

Assembly
Description: Project Description:Opportunity is part-time, on-going Assembly work for both in-store Nationwide Office supply chain and in-home furniture assembly. As an Independent Contractor
Company: SPAR, Inc.
Location: titusville
Posted on: 05/12/2021

Part Time - Rent out Your Driveway or Parking Space
Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hosts
Company: Neighbor.com
Location: Titusville
Posted on: 05/12/2021

Hospitality Customer Service Representative [Work From Home]
Description: Reservations Agent / Call Center / Remote - Florida Residents
Company: Working Solutions
Location: Titusville
Posted on: 05/12/2021

High Demand For Quality Roofers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor Powered By Angi 1800Contractor to help them find quality professionals with the expertise to
Company: HomeAdvisor Powered By Angi
Location: Titusville
Posted on: 05/12/2021

Systems Engineering Principal with Security Clearance
Description: Description:The coolest jobs on this planet... or any other... are with Lockheed Martin Space. At the dawn of a new space age, Lockheed Martin is a pioneer, partner, innovator and builder. Our amazing (more...)
Company: Lockheed Martin
Location: Titusville
Posted on: 05/12/2021

LEAD SALES ASSOCIATE-FT in TITUSVILLE, FL
Description: p style margin: 0px Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products (more...)
Company: DOLLAR GENERAL
Location: TITUSVILLE
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Melbourne RSS job feeds