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Phlebotomist - Lab Support Services, Holmes Regional Medical Center, Full-Time

Company: Health First
Location: Melbourne
Posted on: December 4, 2019

Job Description:

Description: POSITION SUMMARY\: To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by\: * Ensuring optimal support of laboratory testing activities through timely and accurate specimen collection * Processing customer requests (with the understanding that patients, visitors, all hospital staff, physicians and fellow co-workers are all our customers) and resolving customer issues in a fantastically friendly, courteous, professional and timely manner * Using all resources in the most efficient manner. * The Support Services Tech is assigned to one or more of the following laboratory sections of responsibility\: Phlebotomy, Specimen Processing, Customer Services PRIMARY ACCOUNTABILITIES\: * Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all required specimens are collected and no omission errors or inadequate specimens result. * Uses care in performance of duties to avoid clerical errors at the points of registration or test order from Reference Lab Requisitions (errors\: tests ordered under wrong account, tests ordered under wrong facility, tests ordered under wrong physician, wrong test ordered, or not ordering tests as indicated); as applicable. * Complies with policies/procedures/processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable. * Meets collection turn-around-times >98% daily. * Performs venipunctures with <3% recollects. * Performs blood culture collections with <3% contamination rate. * Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period. * Understands and provides quality patient care by providing complete and accurate information on all collection materials (labeling errors during collection defined as\: rejected specimen due to manual misspelling of patient name or rejected specimens due to missing required information). * Ensures the correct procedures are performed on the correct patient by verifying two forms of patient identification. * Verifies orders from the medical chart/requisition. * Verifies that the label (s) is ordered correctly and corresponds to the requisition, as applicable. * Practices aseptic and sterile techniques. * Meets safe driving requirements and maintains uncompromised specimen integrity during transporting of specimens via automobile, as applicable. * Adheres to Joint Commission National Patient Safety Goals. * Reports all malfunctioning equipment (non-IT) to the BioMed department, fellow associates and management. * Reports all malfunctioning IT equipment (i.e., telephones, PC's, paper printers, etc.) to the IT department, fellow associates and management. * Completes specified jobs/tasks by deadline and/or provides requested information in a timely and concise manner. * Maintains current BLS certification, American Medical Technologists or National Healthcare Certification and renews all applicable certifications before the expiration date in compliance with all renewal criteria; as applicable. * Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies. * Familiar with the Health First Emergency Kardex and responsibilities in relation to specified emergent codes. * Responsible for hurricane preparedness and their particular responsibilities as a Health First associate. * Knowledgeable of specimen collection requirements and provides accurate and timely laboratory expertise. * All specimens (s) are documented with the correct patient's information. * Demonstrates the appropriate skill sets as determined by the "Annual Competency Assessments". * Ability to perform basic computer skills pertinent to job performance. * Monitors and complies with Joint Commission/CAP standards and performs all job functions in accordance with State and Regional requirements to ensure compliance to these standards. * Offers suggestions for improvement with departmental improvements; implements or revises section protocols and/or department policies and procedures. * Attends all mandatory meetings/in-services and reads and signs off on all meeting minutes as required Qualification: QUALIFICATIONS REQUIRED\: * High school diploma or equivalent * Valid Drivers License, as applicable. * Phlebotomy certification from an accredited national phlebotomy certification agency, or certification from an accredited phlebotomy program requiring a minimum of 120 hours of course work, or two years of phlebotomy experience, including geriatric and pediatric collections. * EKG certification, as applicable * Proficiency in the skills under Inpatient and Outpatient Phlebotomy preferred. * Current AHA BLS certification or achieved prior to start date and maintain. * Ability to prioritize and organize to maximize quality, value, service and productivity. * Medical Terminology knowledge preferred. * Strong computer skills. * Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines. * Must be able to cover alternative shift to cover department when requested by Supervisor * Must be able to work weekends and holidays. * Knowledge of quality assurance policies.

Keywords: Health First, Melbourne , Phlebotomist - Lab Support Services, Holmes Regional Medical Center, Full-Time, Other , Melbourne, Florida

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