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Remote Customer Service Representative

Location: Orlando
Posted on: June 23, 2025

Job Description:

Responsibilities: Respond to customer inquiries via email, chat, and ticketing systems in a timely and professional manner Process and update customer orders accurately using our internal systems and e-commerce platforms (e.g., Shopify, Amazon) Resolve order-related issues such as returns, shipping delays, damaged products, or exchanges Liaise with shipping providers and fulfillment centers to track deliveries and resolve logistics issues Maintain accurate customer records and order data Provide friendly, solution-focused support that builds customer loyalty

Keywords: , Melbourne , Remote Customer Service Representative, Logistics, Transportation & Drivers , Orlando, Florida


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