Technical Administrator
Company: AppleOne
Location: Cocoa Beach
Posted on: June 18, 2022
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Job Description:
Our client in the Cocoa Beach, FL is needing a Technical Support
role to join their team! This is a Direct Hire role paying $25/hour
with opportunities to move up within the company. Responsibilities
and Duties: - Externally you will handle customer technical support
calls regarding ID badge printers and our proprietary cloud-based
badging software. - You---ll be using secure remote-into-PC
software to provide setup and training from individuals to groups
of users. - Perform installation and training for customers that
purchase our systems. - Maintain an email contact regiment to keep
in touch with customers that utilize our badge systems and have
printers under warranty, ensuring they are operating smoothly and
meeting customers--- expectations. - You will document your work in
our CRM to track the issues and their resolution through completion
via tickets for customer-facing issues. - Your job will include
internal servicing of the in-house ID badge printers to maintain
their performance levels and assist fellow employees with related
technical support issues. - You will attend and participate in
weekly operations meetings where you will be accountable to report
specific metrics, be assigned to-dos, and solve issues related to
the department in a team setting. Qualifications: - Tech
Environment - Microsoft proficient, networking a plus - Cyber
security awareness -Database administration (MS Access/SQL) - AA/AS
Degree Preferred or Technical Certifications Complementary Skills:
- Microsoft Certified (Security engineer, Administrator, Data
Engineer, 365, etc.) - AWS Certified (Practioner, Architect,
Operations, Developer---) - JIRA application experience If you meet
the requirements. apply today! AppleOne is proud to be an Equal
Opportunity Employer. Pursuant to applicable state and municipal
Fair Chance Laws and Ordinances, we will consider for employment
qualified applicants with arrest and conviction records.IND1230-1
years
Keywords: AppleOne, Melbourne , Technical Administrator, IT / Software / Systems , Cocoa Beach, Florida
Click
here to apply!
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