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Technology Systems Administrator

Company: Community Credit Union of Florida
Location: Rockledge
Posted on: April 6, 2021

Job Description:

Community Credit Union of Florida (CCU) has a long, rich history in Brevard County of making a positive impact in its members' lives by providing quality products, financial education and excellent member service. Our culture is one of family, compassion and collaboration, which aids in developing and building positive relationships, both internally and externally, to provide growth, loyalty and financial well-being. At CCU, we are continuously seeking individuals who are energetic, highly motivated and want to make a difference in the lives of our members and the community.
How is your company improving lives? At Community Credit Union, we continually strive to make a difference in our employee's lives, both professionally and personally, by offering a world class, highly competitive compensation and benefits package. Unlike most companies, CCU offers a pension plan that is fully funded by the credit union and provides up to 35% of an employee's salary upon retirement. We also provide a generous 401(k) that matches up to 3.5% of up to 6% of an employee's contribution; 100% paid health, dental, life insurance, AD&D, and long term disability for the employee; 100% tuition assistance; vacation and sick leave. Equal Opportunity Employer/Vet/Disability.
If you have a passion for providing exceptional detail-oriented technical support in a dynamic environment, and have excellent technology systems and troubleshooting experience with server systems and supportive software, consider joining our team at CCU. We are currently advertising for an open Technology Systems Administrator position at our Rockledge branch.
Position Responsibilities:

  • Plans, implements and maintains the domain and computer systems that support the financial institution. The individual installs, configures and maintains the credit union's domain and builds, supports, monitors, tests and troubleshoots hardware and software problems pertaining to the servers and workstations. The individual is the administrator for storage, remote access, portal and imaging systems.
  • Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Develops domain standards for system security, connectivity, back up, restoration of hardware and software and maintains the integrity of the domain.
  • Researches, recommends and executes hardware and software purchases and contracts with vendors on behalf of the credit union.
  • Monitors system performance and ensures hardware and software are maintained by standardizing maintenance procedures and recommends and schedules needed repairs, monitors performance on servers and ensures data is secured through proper system back-up and recovery.
  • Confers with users on defining and analyzing user information requirements and needed functions, provides computer/domain support relating to software and hardware problems as requested or reported by users. Oversees end users support for all LAN/WAN based applications. Develops operational policy and procedures to govern the use of institution computer assets. Develops documentation and training to ensure compliance with policies and procedures.
  • Plans system applications and manages development, tests and evaluates application effectiveness and offers solutions to enhance effectiveness. Applies system and other releases in a manner that is conducive to the credit union and utilizes technology to provide staff with a fast, accurate and secure method of gaining access to information.
  • Performs other related duties as assigned and special projects as assigned.
    Position Requirements:
    • Bachelor's degree from a four-year college or university in Information Technology, Computer Science, Computer Engineering or related field preferred; or four (4) or more years of experience in an equivalent position or a combination of education and experience.
    • Familiar with a variety of networking concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. A large degree of creativity and latitude is expected.
    • Maintains an advanced level of knowledge of operating systems, network architecture, configuration and protocols. Is well versed in Operating System technologies, network communications theory, network management software, troubleshooting techniques, Microsoft Windows servers and multi-platform client network management and client-server technologies.
    • Microsoft Windows certification and two (2) or more years of experience in the field or in a related area required. Experience with implementation of information technology integrations required.
    • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
    • Required to carry and respond to a cell phone for off-hours system contacts and work during non-regular business hours to perform maintenance/upgrades.
    • Excellent organization and time management skills, with ability to multi-task and the ability to work with no supervision while performing duties and be a strong team player.
    • Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence and speak clearly to members and employees.
    • Current Florida driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. The ability to travel, including overnight, may be necessary.
    • Able to perform the duties of the position safely, without endangering the health or safety to individual or others.

Keywords: Community Credit Union of Florida, Melbourne , Technology Systems Administrator, IT / Software / Systems , Rockledge, Florida

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