Customer Service Reps

Company: Brightway Insurance
Location: Melbourne
Posted on: May 14, 2022

Job Description:

Looking for a career, not just a job. We succeed when our entire team succeeds. Brightway is an independent agency and part of the Brightway franchise. We offer consumers expert counsel, the most choice of insurance brands and world-class service. Paid training and tuition allows you to progress on a career path to excellence. This full time position in our Melbourne, Fl office will prepare you to learn personal lines insurance from the bottom up. You will begin processing insurance applications, including trailing documents, answering phone lines and assisting customers with policy questions. When and if you are ready you can move up to the position of agent and participate in our commission sharing program which allows you to build a book of business just like our agency does. Our core values are Win, Win, Win. Every decision we make must be a win for our customers, a win for our employees' and a win for our company. Our office is a relaxed setting of mature adults whom enjoy many paid time off benefits, including your birthday! Your initial training will include State of Florida online courses for State Licensing as a Customer Service Representative (440 License) all paid by us! If you happen to already have this license, please apply and your experience will be reflected in your starting pay. The right candidate will possess: Excellent verbal and written communication skills. Computer literate in Microsoft Office Systems. Dependable and stable work history. You will work with Agents and owners and report to our Agency Owner. What You Will Do: Build and maintain relationships with clients and key personnel within our client companies. Conduct regular business reviews to ensure clients are satisfied with their products and services and identify upsell/cross-sell opportunities. Escalate and resolve areas of concern as raised by clients. What You Will Bring: Our ideal candidate will have 1-3 years of relevant experience and the following credentials/skills: High School or GED Property and Casualty Insurance Experience Why You'll Love Us: Our teams act on the passion to create a better world that will impact the lives of others. Salary range for this position is $13.00 - $18.00 per hour (plus bonus/commission). We offer the following benefits: Tuition Reimbursement Vacation Leave Sick Leave Holiday Pay Paid Time Off DEI Statement: We are committed to providing an inclusive environment that ensures the happiness and success of each of our associates. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences. EOE Statement: We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $13 - $18 Hourly Bonus/Commission: Yes

Keywords: Brightway Insurance, Melbourne , Customer Service Reps, Hospitality & Tourism , Melbourne, Florida