Assistant Store Leader
Posted on: May 13, 2022
OverviewThe Assistant Leader is responsible for assisting
management with overall store conditions, in order to maximize
guest services and store profitability. The Assistant Store Leader
will aid in fostering a coaching environment where employees want
to excel, and are recognized for their achievements. The Assistant
Leaders must be scheduled to work separate shifts/days with the
exception of one day a week. They will oversee facility operations
in the absence of Facility Leader. Cultivate a G-U-E-S-T in Mind
Culture.1. Focus on the wildly important.2. Be a leader.3. Be
committed to the guest. Responsibilities
- Provides prompt, courteous customer service by discovering
guest's needs with management support.
- Assists in planning and preparing of schedules.
- Prepares shift reports and/or other reports as required by
management. Completes DSR and shift analysis reports.
- Assists and supports management in calculations of food
consumption, and requests purchases of food products, supplies and
equipment, as required.
- Ensures accuracy of gasoline pump readings.
- Supports in the cleaning of shelves, drives, dispensers,
restrooms, store interior/exterior, and other designated
- Assists management in maintaining building, equipment and
- May assist in analyzing financial data including but not
limited to; profit and loss statements, shortage to identify
business opportunities and increase of sales.
- May assist in analyzing food service results and trends to
determine the proper action plans, to leverage the stores food
sales and address areas for improvement. Assists management with
ordering and vendor check-in.
- Works under the direction of the Item Level Inventory
Specialist with inventory audits. Contributes in price counting
inventory, pricing, stocking and rotating merchandise.
- Conducts competitors survey at the direction of management
using personal vehicle.*
- Effectively reacts to and reports customer complaints tactfully
- Addresses and follows company policy and procedures and all
laws governing restricted beverage and tobacco sales.
- Performs service transactions in accordance with company policy
such as alcoholic beverage & tobacco sales; lottery sales &
redemptions; vendor coupons redemptions; Company approve credit
card charges, etc.
- Follows credit card, money order, and check cashing
- Effectively oversees facility operations during absence of
Leader; communicates employee relations problems to management for
- Safeguards cash and merchandise; follow company robbery
prevention and reaction procedures as provided in the emergency
response and reporting procedures and policy manual.
- Reports and follows policies and procedures established to
prevent loss of cash and merchandise due to actions by employees,
vendors and/or customers.
- Ensures the bank deposits are made daily. Follows proper cash
handling procedures in accordance with company policies.
- Ensures and eliminates safety hazards; reports unsafe acts or
conditions to management. Prepares required accident/incident
report, immediately reporting such activity to management.
- Operates cash register and all point-of-sale equipment
- Aids in managing the merchandising of the facility by directing
sales promotions, implementing new programs, and communicating to
vendors and other appropriate personnel on marketing activities.
Uses suggestive selling techniques.
- Assists in training and coaching to develop top performing
employees. Assists management with applicant screening
- Carries out sales associate responsibilities, as required.
- Maintains personal appearance in accordance with company
uniform and personal appearance policy for Assistant Store
- Performs other duties as assigned.
- Reports to work on time and when scheduled. QualificationsThe
qualifications listed below are representative of the knowledge,
skills and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
job functions. Essential functions are job duties that an employee
must be able to perform with or without reasonable accommodation.
All of the responsibilities listed above are considered essential
job functions to this position. Education/ExperienceMust be at
least 18 years or older to apply. High School diploma or GED is
preferred. Two year degree or above desired. A minimum of one year
in retail, fast food, or sales experience is required. Maintains
current food handler and food safety certification as required by
county. Must be authorized to work in the United States. *A valid
driver's license is required to perform banking responsibilities
and to conduct competitor surveys. Reliable transportation and
valid automobile insurance is required. Employees are subjected to
motor vehicle checks in accordance with company policies if
required to drive. Knowledge and SkillsDemonstrated leadership and
customer service skills and competencies. Proven success developing
team members. Demonstrated ability to use P&L and store reports
to affect change. Ability to read and interpret documents such as
rules, operating and maintenance instructions and procedure
manuals. Excellent oral and written communication and intrapersonal
skills. Ability to write routine reports and to speak effectively
before customers and employees. Ability to add, subtract, multiply
and divide in all units of measure using whole numbers, common
fractions and decimals. Ability to exercise sound judgment and work
with minimum supervision. Proficient computer knowledge (Microsoft
products preferred Word, Excel). PDI/Verifone/Topaz experience
preferred. Physical Functions
- Must be able to stand and/or walk for full shift.
- Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level,,
up to thirty minutes of workday (i.e., to assisting in
stocking/maintaining inventory levels).
- Ability to push and pull with arms up to a force of 128 pounds
(i.e., utilizing hand truck.)
- Ability to bend at the waist with some twisting, up to one hour
of the workday.
- May be required to climb a ladder and/or stool, kneel or crouch
to store or retrieve materials and/or place or remove signs.
- Ability to grasp, reach, and manipulate objects with hands all
day. This handwork requires eye-hand coordination and may require
bilateral coordination of hands, up to four hours of the
- Employee performs approximately 95% of work indoors. Outside
work will be required.
- Employee is exposed to intermittent indoor cold temperature
extremes when working in the walk-in cooler and/or
freezer.Reasonable accommodations may be made to enable individuals
with disabilities to perform essential job functions. Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. All of the
responsibilities listed above are considered essential job
functions to this position. This job description is subject to
change at any time. #INDSJ711
Keywords: 7-Eleven, Melbourne , Assistant Store Leader, Hospitality & Tourism , Melbourne, Florida
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