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Medical Assistant - Centralized Resource Team, Health First

Company: Health First
Location: Melbourne
Posted on: October 11, 2019

Job Description:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: assisting in medical care of patients and supporting front desk functions as needed under the direction of the providers, clinical associates or operational leadership.*This is a Per Diem position and could float to any of our HFMG locations throughout Brevard County.*PRIMARY ACCOUNTABILITIES** Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. as directed by LPN, RN or provider.* Administers all medications as ordered and assures all documentation is noted. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider.* Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.* Familiar with the Health First Emergency Kardex and responsibilities as a Health First Associate.* Appropriately performs patient clinical intake, assists other clinical providers with office procedures, and accurately documents patient data.* Administers injections that are ordered.* Answers internal and external customer inquiries, directing messages to the appropriate individuals.* Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload.* Communicates effectively with customers (patients, physicians, and other Health First Associates) practicing excellent customer relation skills at all times while organizing and directing daily medical assistant functions.* Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient.* Mentors co-workers and students.* Able to assist patients with scheduling questions by accessing the scheduling system and ability to print needed information.* Provides patient follow up and education to ensure patient's participation in their care.* Identifies and addresses informal complaints of patients or employees and refers formal issues to immediate supervisors or appropriate departmental directors.* Provides a communication channel for Practice Manager and other departments.* Communicates effectively both verbally and written with physicians, supervisors, co-workers, patients and vendors.* Coordinates medical supply ordering with site manager.* Utilizes supplies/equipment in a proficient and cost-effective manner when performing various procedures.* Completes all required documentation and/or required forms.* Demonstrates effective time management skills.* Remains flexible and adaptable to changes in workflow, processes, etc.* Accepts changes to the schedule or workflow based on patient volumes.* Assists Site Manager with implementing and ensuring compliance with policies.* Responsible for reporting to supervisor and/or appropriate departmental supervisor any technical, mechanical or electrical issues as well as suite maintenance needs or problems.*QUALIFICATIONS REQUIRED** Certification or licensure in a medical field required.* High school graduate or equivalent.* Certified Medical Assistant, Paramedic and LPN welcome to apply* Ability to use and operate a computer.* Good organizational and communication skills.* Knowledge of medical terminology.* Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintainAAMA AMT NCCT NHA RMA CMA*Job:*.*Medical Assistant**Organization:*.*Health First Medical Group LLC**Title:*.Medical Assistant - Centralized Resource Team, Health First Medical Group, Per Diem**Location:*.Florida - Brevard County-Melbourne**Requisition ID:*.043430*

Keywords: Health First, Melbourne , Medical Assistant - Centralized Resource Team, Health First, Healthcare , Melbourne, Florida

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