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Phlebotomist - Lab Support Services, Holmes Regional Medical Center, Full-Time

Company: Health First
Location: Melbourne
Posted on: September 12, 2019

Job Description:

Description:

POSITION SUMMARY\:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by\:

* Ensuring optimal support of laboratory testing activities through timely and accurate specimen collection


* Processing customer requests (with the understanding that patients, visitors, all hospital staff, physicians and fellow co-workers are all our customers) and resolving customer issues in a fantastically friendly, courteous, professional and timely manner


* Using all resources in the most efficient manner.


* The Support Services Tech is assigned to one or more of the following laboratory sections of responsibility\: Phlebotomy, Specimen Processing, Customer Services



PRIMARY ACCOUNTABILITIES\:

* Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all required specimens are collected and no omission errors or inadequate specimens result.


* Uses care in performance of duties to avoid clerical errors at the points of registration or test order from Reference Lab Requisitions (errors\: tests ordered under wrong account, tests ordered under wrong facility, tests ordered under wrong physician, wrong test ordered, or not ordering tests as indicated); as applicable.


* Complies with policies/procedures/processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.


* Meets collection turn-around-times > 98% daily.


* Performs venipunctures with


* Performs blood culture collections with


* Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.


* Understands and provides quality patient care by providing complete and accurate information on all collection materials (labeling errors during collection defined as\: rejected specimen due to manual misspelling of patient name or rejected specimens due to missing required information).


* Ensures the correct procedures are performed on the correct patient by verifying two forms of patient identification.


* Verifies orders from the medical chart/requisition.


* Verifies that the label (s) is ordered correctly and corresponds to the requisition, as applicable.


* Practices aseptic and sterile techniques.
* Meets safe driving requirements and maintains uncompromised specimen integrity during transporting of specimens via automobile, as applicable.
* Adheres to Joint Commission National Patient Safety Goals.
* Reports all malfunctioning equipment (non-IT) to the BioMed department, fellow associates and management.
* Reports all malfunctioning IT equipment (i.e., telephones, PC's, paper printers, etc.) to the IT department, fellow associates and management.
* Completes specified jobs/tasks by deadline and/or provides requested information in a timely and concise manner.
* Maintains current BLS certification, American Medical Technologists or National Healthcare Certification and renews all applicable certifications before the expiration date in compliance with all renewal criteria; as applicable.
* Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.
* Familiar with the Health First Emergency Kardex and responsibilities in relation to specified emergent codes.
* Responsible for hurricane preparedness and their particular responsibilities as a Health First associate.
* Knowledgeable of specimen collection requirements and provides accurate and timely laboratory expertise.
* All specimens (s) are documented with the correct patient's information.
* Demonstrates the appropriate skill sets as determined by the "Annual Competency Assessments".
* Ability to perform basic computer skills pertinent to job performance.
* Monitors and complies with Joint Commission/CAP standards and performs all job functions in accordance with State and Regional requirements to ensure compliance to these standards.
* Offers suggestions for improvement with departmental improvements; implements or revises section protocols and/or department policies and procedures.
* Attends all mandatory meetings/in-services and reads and signs off on all meeting minutes as required

Qualification:

QUALIFICATIONS REQUIRED\:

* High school diploma or equivalent
* Valid Drivers License, as applicable.
* Phlebotomy certification from an accredited national phlebotomy certification agency, or certification from an accredited phlebotomy program requiring a minimum of 120 hours of course work, or two years of phlebotomy experience, including geriatric and pediatric collections.
* EKG certification, as applicable
* Proficiency in the skills under Inpatient and Outpatient Phlebotomy preferred.
* Current AHA BLS certification or achieved prior to start date and maintain.
* Ability to prioritize and organize to maximize quality, value, service and productivity.
* Medical Terminology knowledge preferred.
* Strong computer skills.
* Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.
* Must be able to cover alternative shift to cover department when requested by Supervisor
* Must be able to work weekends and holidays.
* Knowledge of quality assurance policies.

Keywords: Health First, Melbourne , Phlebotomist - Lab Support Services, Holmes Regional Medical Center, Full-Time, Healthcare , Melbourne, Florida

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