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Medical Assistant / Patient Care Specialist - Associate Wellness, Health First, Per Diem

Company: Health First
Location: Melbourne
Posted on: September 7, 2019

Job Description:

Description:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by\: assisting in medical care of patients and supporting front desk functions as needed under the direction of the providers, clinical associates or operational leadership.

PRIMARY ACCOUNTABILITIES

* Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. as directed by LPN, RN or provider.
* Administers all medications as ordered and assures all documentation is noted. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider.
* Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.
* Familiar with the Health First Emergency Kardex and responsibilities as a Health First Associate.
* Appropriately performs patient clinical intake, assists other clinical providers with office procedures, and accurately documents patient data.
* Administers injections that are ordered.
* Answers internal and external customer inquiries, directing messages to the appropriate individuals.
* Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload.
* Communicates effectively with customers (patients, physicians, and other Health First Associates) practicing excellent customer relation skills at all times while organizing and directing daily medical assistant functions.
* Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient.
* Mentors co-workers and students.
* Able to assist patients with scheduling questions by accessing the scheduling system and ability to print needed information.
* Provides patient follow up and education to ensure patient's participation in their care.
* Identifies and addresses informal complaints of patients or employees and refers formal issues to immediate supervisors or appropriate departmental directors.
* Provides a communication channel for Practice Manager and other departments.
* Communicates effectively both verbally and written with physicians, supervisors, co-workers, patients and vendors.
* Coordinates medical supply ordering with site manager.
* Utilizes supplies/equipment in a proficient and cost-effective manner when performing various procedures.
* Completes all required documentation and/or required forms.
* Demonstrates effective time management skills.
* Remains flexible and adaptable to changes in workflow, processes, etc.
* Accepts changes to the schedule or workflow based on patient volumes.
* Assists Site Manager with implementing and ensuring compliance with policies.
* Responsible for reporting to supervisor and/or appropriate departmental supervisor any technical, mechanical or electrical issues as well as suite maintenance needs or problems.

Qualification:

QUALIFICATIONS REQUIRED

* Certification or licensure in a medical field required.
* High school graduate or equivalent.
* Ability to use and operate a computer.
* Good organizational and communication skills.
* Knowledge of medical terminology.
* Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain

Keywords: Health First, Melbourne , Medical Assistant / Patient Care Specialist - Associate Wellness, Health First, Per Diem, Healthcare , Melbourne, Florida

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