Installation Process Manager
Company: Renewal by Andersen
Location: Orlando
Posted on: April 15, 2024
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Job Description:
Job Details
The Renewal by Andersen of Florida Installation Process Manager
supervises subcontractor crews and manages the installation process
from start to finish. Installation Process Managers must excel at
technical measurement and provide top-notch service to ensure
Homeowner satisfaction and appropriate resource capacity for
Renewal by Andersen of Florida.
What We Offer
* Base salary plus monthly performance bonuses
* Benefits options include medical, dental, life, and disability
insurance
* Paid time off
* Paid holidays
* Vehicle allowance
Responsibilities
* Ensure homeowner satisfaction, as measured through customer
surveys, by training and coaching associates on technical
capabilities and customer service. Regularly visit Homeowner work
sites to audit existing and new processes.
* Meet or exceed Homeowner expectations on the timing of
installation processes by having a capable workforce available to
meet demand fluctuations. Lead the recruiting efforts as needed to
meet workforce requirements.
* Meet or exceed planned margins and revenue dollar goals by having
a capable workforce and using outsourcing as appropriate.
* Lead the safety initiates of the installation process to ensure
safe practices are in place and are followed.
* Accurately measure the dimensions and determine installation
processes for windows and doors.
* Ensure that all regulatory procedures and/or requirements
impacting the installation process are met.
* Supervise installation process associates including performance
planning, fostering open communication and answering team concerns
and questions.
* Manage independent contractors (including contracts, selection,
and training) to ensure that appropriate installation process
capacity exists.
* Work directly with homeowners to resolve installation process
issues.
* Directly manage all associates involved in the installation
processes.
Requirements
* Basic understanding of installation processes and
requirements.
* Previous customer service experience and conflict resolution
skills required
* Knowledge of applicable building codes and construction
techniques.
* Previous work experience in recruiting and managing independent
contractors.
* Ability to work and lead in a team environment.
* Basic financial knowledge. Previous P&L responsibility
helpful, but not required.
* Must be willing to undergo a background check.
* Must have a valid Driver's License and clean driving record.
Renewal by Andersen careers offer unrivaled opportunity! Our
employees bring to life our key core values: integrity, alignment,
achievement, balance, and commitment. If these values are important
to you too, we want you on our team! Renewal by Andersen is a
nation-wide leader in premium window and door replacement. Our
employees have a chance to work in a growing industry with
opportunities to grow and advance within the company.
We provide equal employment opportunities (EEO) to all employees
and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability or genetics. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and training.
Keywords: Renewal by Andersen, Melbourne , Installation Process Manager, Executive , Orlando, Florida
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