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Branch Manager

Company: Empyreal Logistics
Location: Melbourne
Posted on: November 25, 2022

Job Description:


Job Overview:

The Branch Manager will be responsible for the overall customer service, branch leadership, Empyreal's Branch P&L, policies, procedures and safety protocols, and helping the Empyreal team with our sales targets. Oversee all facets of the branch including, but not limited to staffing, routing, safety, sales and operational goals. Responsible for developing, implementing, and administering policies and procedures, with overall supervision of operational activities as directed by Empyreal's leadership. Demonstrates effective leadership skills by acting in a manner that portrays Empyreal's vision, values and WOW culture; establishes respect for everyone, fosters an environment that builds and sustains productive relationships; addresses conflict respectively and constructively; and works in partnership within and across workgroups.


Responsibilities and Duties include, but not limited to:

Leading their respective branch through servant leadership principles
Team Building/Staffing
Aiding in revenue and profit margin targets
Oversight and coordination of recruiting, interviewing, testing, selecting, and training of operations staff.
Training, development, and performance evaluation of the team
Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
Oversight and coordination of maintenance of vehicles and other equipment. See that preventive maintenance and repairs are performed in a timely manner
Controlling the costs of operations
Team safety, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
Update branch employee phone list in TEAMS branch specific folder
Audits employee timecards and expense reports
Reviews branch budget on a monthly basis
Adheres to the Empyreal Credit Card Policy
Ensures to stay within the hotel cost allowance of $80-$180, per night. If there are extenuating circumstances requiring a more expensive hotel, you must email your Supervisor or Manager for written approval, prior to making the hotel reservation
Enforcement of policies and procedures
Investigating accidents and processing required paperwork
Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints
Coordinating with sales, other branches and departments, corporate leadership, and vendors
Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of route, terminal, and vault operations
Short and long-range operational planning to meet branch goals
Arrival at branch location no later than 8am, branch time zone

Team Resources and Duties:

Supervisors - The Branch Manager will consult with and accept advice/direction from National Directors on a daily basis.
Branch Team Members - The Branch Manager is responsible for the training, counseling, disciplining, conduct, and evaluation of supervisors and hourly employees under his/her direction on a daily basis.
Customers - The Branch Manager will communicate with customers on a regular basis.
Sales/Administration - The Branch Manager will communicate with sales and administration regarding updates of service, customers, and payroll issues.


Operation Management experience a Must
Armored car or transportation experience a Plus
College Education or Military experience is a Plus
Must have the stamina to work 50 to 55 hours per week as needed
Must be able to lift up to 50 pounds, as needed. If any items for lifting purposes are more than 50 lbs., seek support for lifting from a team member.
The travel required for this position is approximately 35% and must be able to travel for up to 1-2 weeks at one time (air, car, bus, train and weekend travel all required)

Candidates must be willing to undergo and pass a comprehensive background check and drug testing. Qualified candidates are requested to send their resumes, cover letter, and salary range requirements. EOE/M/F/D/V%61342195%

Keywords: Empyreal Logistics, Melbourne , Branch Manager, Executive , Melbourne, Florida

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