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Vice President Claims

Company: Orion180
Location: Melbourne
Posted on: June 24, 2022

Job Description:

Orion180, www.orion180.com, is a quickly growing Insurance technology-based insurance company that provides property insurance solutions using an online insurance technology platform. Orion offers its proprietary homeowner insurance products to insurance agents in multiple states with plans to rapidly expand nationwide. Orion's mission is to offer a suite of proprietary insurance products through both the agent and consumer channels via its best-in-class technology platform.Overview: This position has overall management responsibility for the claims function. The VP of Claims affects our company top to bottom; leading on best practices, outcomes, innovation, data analysis, and people will allow us to create the best outcomes for our clients and offer a great customer experience. This role is responsible for the overall direction of claims management and practices of the company. This includes oversight for developing, implementing, and managing policies and procedures to enhance the processing, investigation, and settlement of claims. This position contributes to organizational profitability by driving effective claim managing strategy and managing loss costs and claim expenses.Role & Responsibilities:

  • Vision, planning, and execution to create a best-in-class claims organization
  • Direction, leadership, development, and management of all claim personnel, including, establishing, and monitoring authority levels, making claim assignments, and approving payments and reserve requests
  • Direction, leadership, and development of the department's internal quality audit process to ensure compliance with best claim practices, processes, and procedures
  • Develop and implement policies and procedures which meet the needs of the company, customers, regulatory requirements, and audit controls.
  • Establish the organizational structure, environment, and accountability of the claims operations in order to deliver services to the business. The development and use of metrics and analytics to identify trends and drives the department's success
  • Develop and manage relationships with outside vendors, consultants, contractors, and other Berkley companies in line with company policies and guidelines.
  • Developing and maintaining claim/ legal resources to include attorneys, adjusters, and expert witnesses and related responsibilities to include internal and external litigation guidelines, panel counsel, and litigated claim outcomes
  • Collaboration with multiple departments to ensure sound reserving practices are in place and maintained
  • Ensuring compliance requirements are met through Large Loss Reporting to the WRB organization and reinsurers.
  • Supports and communicates Claim philosophies and builds business relationships with customersQualifications and Education Requirements:
    • Four-year degree
    • 15+ years of multi-line insurance claim experience.
    • 8+ years of management experience.
    • Possess a working knowledge of all functional aspects of the insurance company and third-party administrator (i.e., claims, underwriting, marketing, loss control, etc.)
    • Knowledge of policy issuance, endorsement, and premium audit matters.
    • Technical proficiency in all aspects of commercial claim handling
    • Excellent analytical skills
    • Innovative and creative
    • Excellent communication skills
    • Ability to give constructive feedback
    • Ability to problem solve and make decisions
    • Knowledge of state/territory regulations and issuesPhysical DemandsWhile performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (Work Environment:The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to conversations, unscheduled maintenance repairs to the building or its interior offices, or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on the company/department needs, project requirements, or customer demands.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.This position is not remote. No agencies, please.

Keywords: Orion180, Melbourne , Vice President Claims, Executive , Melbourne, Florida

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