Director Support Services HRMC Health First
Company: Cielo Talent
Posted on: January 16, 2022
Cielo Talent is currently conducting an executive search for a
Director, Support Services - Holmes Regional Medical Center on
behalf of our client, Health First located in Brevard
County-Melbourne, FL. Health First is the only integrated delivery
network (IDN) in Central Florida.
To be fully engaged in providing Quality/No Harm, Customer Service
and Stewardship by
providing administration, direction, coordination, management, and
leadership to the assigned
areas of responsibility within the hospital. The Director Support
Services is responsible for
organizing, planning, controlling, and coordinating resources to
provide quality patient care in a
cost-effective manner in accordance with the Health First Mission.
Provides on-site leadership
and has operational responsibility for areas including Dietary,
Environmental, General Stores,
Materials Management, Plant Operations and Safety & Security.
Serves on advisory panels,
boards, and/or committees of health-related organizations/agencies
throughout the IDN as
appropriate. Service line leadership of an assigned area of
specialty (may be required).
Acts under the direction of the Vice President of Clinical
Operations keeping them informed on the progress and status of
departmental objectives and action plans.
Responsible for planning, implementation, and evaluation of
goals/objectives for all departments of responsibility.
Meets regularly with management team to discuss the progress and
status of departmental objectives and action plans.
Promotes positive, effective communications and multi-disciplinary
collaboration to ensure a coordinated approach to healthcare
Holds teams accountable for customer experience metrics, ensuring
services, supplies, cleanliness, and internal and external
aesthetics exceed expectations.
Creates and maintains a positive work environment, maximizing the
contributions of the management team through skills development and
Creates an environment where associates are respected, valued,
recognized, and empowered to do their best work.
Plans, directs, and supervises all technical aspects of departments
Provides oversight and evaluation of programs and services,
striving to be an industry Leader.
Provides oversight and keeps VP of Clinical Operations informed
regarding maintenance of existing equipment and such contractual
services as may be required; recommends action on equipment
modification, new equipment, and essential construction within the
Assists in the planning for all new departmental facilities,
including equipment and personnel needs.
Ensures assigned departments are prepared and maintain
documentation to pass regulatory agency inspections, including TJC,
Participates in facility contract management through review and
escalation for revision, renewal or termination.
Represents hospital as appropriate in its relationships with major
customers, providers, suppliers, competitors, government agencies,
professional societies, and similar groups.
Coordinates departmental purchasing and is responsible for stock
level, storage, and utilization.
Coordinates resources with an understanding of patient care needs,
projected patient census and changes in healthcare technology.
Reviews Operating Budget monthly and reports abnormal findings to
VP of Clinical Operations.
Participates in the development of hospital strategic plan and
provides direction in all areas of responsibility to ensure
continued growth, increase revenues and operating income consistent
with goal for the fiscal year.
Education: Master's Degree in Business or Healthcare Administration
Work Experience: At least 5 years of leadership experience
preferably in healthcare
Excellent oral and written communication and presentation
Excellent interpersonal skills to effectively interact with all
levels of associates and executive leadership
Demonstrated leadership skills with ability to continually assess
and prioritize accordingly
Excellent organizational skills
Keywords: Cielo Talent, Melbourne , Director Support Services HRMC Health First, Executive , Melbourne, Florida
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