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Director of Heart & Vascular Services Operations

Company: Cielo Talent
Location: Melbourne
Posted on: January 12, 2022

Job Description:

Cielo Talent is currently conducting an executive search for a Director of Heart & Vascular Services Operations on behalf of our client, Health First located in Brevard County-Melbourne, FL. Health First is the only integrated delivery network (IDN) in Central Florida.

The Director of Heart & Vascular Services Operations will oversee hospital operations of key heart and vascular departments across the system. These departments include the cardiac catheterization laboratory, specials, prep, and recovery, echo/vascular, radiology nursing and vascular access team. Department responsibility may change based on the strategic needs of the service line. The Director of Heart & Vascular Services is fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Customer Experiences, and Financial Stewardship. The Director of Heart & Vascular Services reports to the operational executive for the service line. This position is a fully onsite role.

Primary Accountabilities:
Responsible for planning, implementing, and evaluating goals and action plans for heart and vascular services
Maintains a positive, open, and effective relationship with the Medical Staff, Hospital Management team and all levels of personnel
Maintains technical expertise and continually develops leadership skills through ongoing education and training
Disseminates best practice information obtained from across Health First and from external resources
Recognizes rewards and celebrates success
Ensures a high level of quality patient care and overall customer experience through the Quality Management and Performance Improvement Plan
Oversees and manages the development of appropriate policies and procedures to ensure compliance with the necessary regulatory agencies including AHCA, The Joint Commission, etc.
Supports hospital, and heart and vascular services leadership in the recruitment and development of qualified and competent staff needed to provide quality care and service
Monitors and trends the customer experience and works with teams to identify opportunities to provide exceptional service
Exhibits a visible presence in assigned areas interacting with associates, patients, and physicians
Represents Health First as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies, and similar groups
Accountable for practicing fiscal responsibility by developing and assisting in the planning of realistic annual operating and capital budgets, conserving resources, and monitoring expenditures to ensure they remain within budgeted parameters
Participates in the implementation of the heart and vascular services strategic plan, and short and long-term objectives to ensure continued growth and provide necessary services to the community as approved by the senior leadership
Engages other leaders, managed care, supply chain and other stakeholders to plan for emerging trends in terms of clinical protocols, technology, reimbursement, medical management, and supply utilization
The Director will provide input and recommendations regarding the expansion or addition of heart and vascular services, gaps in services, equipment, procedures, or practices that will build upon or improve operational or clinical efficiency, increase the quality of patient care, and reduce expenditure.

Minimum Qualifications:
Education: Master's Degree in Business or Healthcare Administration or related
Work Experience: At least 5 years of progressive leadership experience in cardiovascular services in a similar-sized system highly preferred

Knowledge/Skills/Abilities:
Demonstrated success in engagement, quality performance, customer experience and stewardship in both growth and operations
Excellent oral and written communication including presentation and public relations skills
Excellent interpersonal skills to effectively interact with all levels of associates and executive leadership
Demonstrated leadership skills with ability to delegate, educate and mentor
Excellent organizational skills with ability to continually assess and prioritize accordingly

Keywords: Cielo Talent, Melbourne , Director of Heart & Vascular Services Operations, Executive , Melbourne, Florida

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