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Healthcare Sales Engineer (Melbourne, FL)

Company: Nuance Communications UK Ltd
Location: Melbourne
Posted on: November 10, 2019

Job Description:

Healthcare Sales Engineer (Melbourne, FL) ========================================= Apply Job ID 1-41672 Date posted 10/26/2019 Location Melbourne, Florida Company Overview: Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations in healthcare, telecommunications, automotive, financial services, retail, and more to create stronger relationships and better experiences for their customers. Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients Job Summary: Position summary: Engage in customer discussions and presentations and support the completion of ISQs in order to help Nuance progress and secure new and existing business; focus on ensuring single-customer experience with clear information that provides customer confidence in meeting objectives. Direct support of mid-market sales executives for pre-sales support needs. Principal duties and responsibilities: Participate as a as a Subject Matter Expert on sales calls with customer IT and C-Level personnel related to security on topics such as HIPAA, HITECH, Business Continuity, recovery objectives SME to the healthcare sales account executives with regards to current and future capabilities for Nuance Healthcare products and cloud security, partnering with CSO Enablement on learning content. Facilitate interaction with the following Nuance teams RFP, InfoSec, Legal, Product Management and R&D, including the sales engineer assigned to the customer account. Obtain a working knowledge of all Nuance Healthcare products and cloud infrastructure. Identifying documentation gaps and collaborate on security white papers for both internal knowledge and external distribution. Direct support of mid-market sales executives for sales support. Contribute to organizational process improvement, including processes related to developing use cases and knowledge management. Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing Knowledge, skills and qualifications: Education: BS IT/CS/Engineering Minimum years of work experience: 5-7 years of healthcare technical and customer support Required skills: * Ability to manage cross-functionally under tight timelines * Examine and resolve barriers, improvement opportunities * Able to interact and converse on relevant healthcare IT concepts such as HIPAA Security Rules and HITECH * Exceptional competence in the use of Microsoft Office products, One Drive * Ability to travel 50% of the time Preferred skills: * CISSP strongly preferred * HCISSP preferred * Qvidian content management (or similar software application) experience preferred * Broad knowledge of Nuance Healthcare solutions portfolio Additional Information: Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success. Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************ Human Resources Department and let us know the nature of your request and your contact information. Options Apply for this job onlineApplyShareRefer this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedApply

Keywords: Nuance Communications UK Ltd, Melbourne , Healthcare Sales Engineer (Melbourne, FL), Engineering , Melbourne, Florida

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