Medical Service Technician
Posted on: January 16, 2022
The Medical Service Technician (MST) is an entry level position
whose primary responsibilities include: driving a box truck,
delivery-pick up of home medical equipment, education to patients
and/or caregivers. Work in a fast-paced team environment, excellent
customer service and communication skills. - Paid on-call work
hours are required. This position requires the ability to work
independently. Must adhere to Company, Federal, State and local
regulations and compliance.
Deliver, set-up, service and pick-up medical equipment and related
supplies to/from patient's residence and skilled facilities.
Provide instruction and education material to the patient/or
caregiver(s) on the operation, cleaning, and maintenance of medical
Obtain a return demonstration to ensure understanding.
Transport, handle and route medical equipment according to VITAS
Healthcare policies and procedures to comply with infection
control, equipment maintenance, and safety.
Represent VITAS Healthcare professionally at all times through care
delivered and services provided to all clients.
Function within federal, state, local, VITAS Healthcare and
professional guidelines and regulations.
Maintain the confidentiality of patients, families, colleagues and
other sensitive situations within VITAS Healthcare.
Perform scheduled preventative maintenance and non-scheduled
maintenance of equipment.
Strong knowledge in all home medical equipment and ability to train
MST staff effectively in High Flow Therapy, Bi-PAP Therapy and
Complete performance safety checks on equipment at the time of
Perform structural/environmental, safety, and patient assessments
as related to equipment and participate with the IDT care plan.
Computer literate for accurate tracking of equipment and daily
Ability to provide initial general training to newly hired MST.
May clean and disinfect medical equipment as needed.
Clean/disinfect, test, and repair medical equipment and maintain
accurate records and documentation in accordance with VITAS
Healthcare policies and procedures.
Receive, identify and label medical equipment.
Maintain proper storage of equipment.
Maintain equipment and supply inventory.
Coordinate equipment, supply inventory levels, and communicate with
Home Medical Equipment (HME) staff.
Maintain oxygen refill files.
Perform warehouse cleaning and overall maintenance.
Practice safe and proper body mechanics relative to transporting,
lifting and set-up of medical equipment.
Adhere to all safety and security policy and procedures.
Wear Safety-toed shoes as provided by VITAS Healthcare.
Operate vehicles according to VITAS Healthcare policies and
procedures to assure compliance with OSHA, NFPA, FDA and DOT
Operate vehicles in a safe, responsible and defensive manner.
Responsible for the cleaning and service notice of vehicles.
Load and unload equipment safely to assure no damage or injury.
Present equipment education to a level of understanding by
Report equipment/patient issues to immediate Supervisor.
Maintain accurate records in accordance with VITAS Healthcare
policies and procedures, i.e., patient equipment
delivery/pick-up/service forms, vehicle reports, manifests, and
May assists less experienced MSTs by providing guidance and
counseling on job duties and responsibilities.
Attend and participate in related Company meetings and/or
Completion of all required training during first year of employment
as outlined in Career Pathway.
Perform on-call work as required.
Maintain positive work relations with staff members
Provide internal HME Staff with training on home medical
Demonstrate courteous behavior and be responsive to
patients/families and other members of VITAS Healthcare and the
Perform other job duties as requested.
Maintain a neat and professional appearance.
Adhere to all VITAS Healthcare policies and procedures.
QUALIFICATIONS Experience with the operation and repair of durable
medical equipment preferred.
Current driver's license in applicable state.
Ability to lift 100 pounds when required.
Strong Administrative Skills
Able to work with hand-held scanning device.
Work unsupervised in field exercising discretion and independent
EDUCATION High school diploma or equivalent.
SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V
VITAS - Healthcare is the nation's leading provider of end-of-life
care, and has the resources and expertise to support your personal
and professional growth. -As a member of the VITAS team, you'll
find fulfillment working for a people-focused organization
dedicated to making a difference in the lives of others. You will
be more than just an employee: You will be counted on as an expert
in your field, and as a valued team member whose efforts are
respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and
responsibilities with the highest regard for professionalism,
collaboration and teamwork, and an eye focused constantly on growth
and improvement. We serve with commitment and compassion, and
position ourselves for the future by embracing, innovating, and
leading change. If you are that person, make your voice heard-find
your purpose at VITAS today.
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending
- Life insurance
- 401(k) plan with numerous investment options and generous company
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
We offer a variety of full-time, part-time and per-diem employment
opportunities. You can choose to work day or night shifts, weekdays
Choose a Career with VITAS
Keywords: VITAS, Melbourne , Medical Service Technician, Engineering , Melbourne, Florida
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