Administrative Assistant
Company: American Leak Detection, Inc
Location: Melbourne
Posted on: May 11, 2022
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Job Description:
Job Summary: -American Leak Detection is looking for a
proactive, service-oriented worker with a positive attitude to join
our team to provide prompt, professional, and superior service to
all customers. Great candidates will be a seamless liaison between
customers and our service technicians. Base Salary: * Starting pay
is between $16-$18 an -hour (equivalent to $33k - $37k -annually)
-DOE * Potential advancement opportunities Job Type: Full-time/Year
Round Position includes: * Hourly pay * Overtime Pay -(as
applicable) * Paid Training * Paid Travel Time -(as applicable) *
Medical, Dental, Prescription Benefits * 401-k * Paid Vacation *
Paid Sick time * Paid holidays Great candidates are likely to be: *
Service oriented * Comfortable with learning and using new
technology * Enjoy working with customers and operations personnel
* Enjoy working for a growing organization offering new experiences
and career growth We enjoy developing our employees and providing
comprehensive training in state-of-the-art methods and techniques
using the best in equipment. We also provide all that you'll need
(at no cost to you) to perform your job and serve our customers. In
the job you'll be asked to: * Answer service calls and accurately
record information from customers into electronic database *
Provide professional and courteous services to all customers *
Assist in marketing projects while updating daily schedules and
calendars * Set schedule for leak detections, service calls and
repairs * Prepare work order and distribute to technician *
Dispatch service orders and relay messages via phone, email, text
messages or other communication devices * Assist with collections
and coordinate with collection agency * Handle customer questions
and complaints; when the issue is beyond the representatives'
knowledge, forwards to the assigned specialist or other appropriate
staff * Contact customers to assess customer satisfaction * Prepare
and file invoices and documents, and compose correspondence as
requested * Assist in familiarizing newly onboarded Customer
Service Representatives in office protocols & procedures Desired
Qualifications: * Enjoy being in a job that rewards intuitive,
hardworking, efficient, people who have a keen eye for detail and
enjoy working with customers * Ability to deliver excellent
customer service * Exceptional team player; fun, energetic, goal
oriented, positive, optimistic, and positive attitude *
Self-motivated, enjoy working independently, self-starter,
organized, and enjoys being self-directed * Neat appearance, and a
high standard of professionalism and character. Education &
Experience: * High School or equivalent * Prior customer service
experience in an office setting * Veterans from all branches are
highly desired & encouraged to apply A little bit about our Company
and team Founded over 40 years ago, and teeming with great people,
American Leak Detection has become the world leader in accurate,
non-destructive detection of hidden water, sewer, gas and swimming
pool leaks. American Leak Detection sets the standard for
non-invasive leak detection and repair using proprietary methods
and the most advanced, sophisticated technology. Our millions of
satisfied customers include residential homeowners and industry
professionals like plumbers, building contractors, insurance
adjusters, apartment managers, drain cleaners, restoration
specialists, Homeowners Associations, and municipalities. Reach out
today and let us know you're interested in learning more! Visit the
Careers section of our website American Leak Detection @
-https://www.americanleakdetection.com
Keywords: American Leak Detection, Inc, Melbourne , Administrative Assistant, Administration, Clerical , Melbourne, Florida
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