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OneGroup - Receptionist

Company: Community Bank System, Inc.
Location: Melbourne
Posted on: November 22, 2021

Job Description:

Hours/Week: 40 hours Location: US:FL:Melbourne Relevant experience and education will be taken into consideration when determining actual starting pay rate. SUMMARY This position requires excellent customer service skills and the ability to move incoming calls quickly to the appropriate person as well as some insurance related tracking and documenting. This is a great entry level position for anyone wanting to pursue a career in the insurance industry. SUPERVISORY RESPONSIBILITIES n/a ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Include the following. Other duties may be assigned.
  • Visitors are greeted immediately and made to feel very comfortable in our facility.
  • Visitors are very quickly transferred to the correct person inside of NuVantage.
  • Customers never wait.
  • Answer, screen and direct all incoming phone calls to appropriate personal at NuVantage Insurance.
  • Receive and sort incoming mail.
  • Perform all reception duties including but not limited to scanning, downloading docs, entering data into our management system, data entry, etc.
  • This position is a very key support arm for our customer service team, person must have tremendous initiative to take on responsibility in supporting the CSR team.
  • This person will have dotted line responsibility to the customer service manager.
  • Will oversee and re-order office supplies, approved by management. MOST IMPORTANT:
    • Very bright, positive attitude, this person will set the tone for all visitors to NuVantage Insurance.
    • We are a team and will always support fellow employees in a constructive, positive manner under all circumstances. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk, sit, user hands to finger, handle, or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. Human Resources Contact: Alexandra N. Hamilton An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Community Bank System, Inc., Melbourne , OneGroup - Receptionist, Administration, Clerical , Melbourne, Florida

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