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Administrative Assistant

Company: Foundation Partners Group
Location: Melbourne
Posted on: February 16, 2020

Job Description:

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 100 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.We look for the most innovative leaders in the funeral industry who have a passion for serving others and are inspired by opportunity, change, and innovation. We recognize that our competitive advantage is and always will be - our people.We currently have an opening for an Administrative Assistant at Ammen Family Cremation & Funeral Care in Melbourne, FL. The Administrative Assistant is responsible for providing administrative and clerical support to Managers, Team Members & Client Families. Administrative Assistants are responsible for a variety of activities, including answering phones, bookkeeping, oral and written communication, data entry, scheduling, secretarial services, and much more.Overview & Responsibilities:

  • Answer phones and field questions
  • Greet and interact with customers, handling inquiries and directing them according to specific needs
  • Support staffing to meet business needs and onboarding and training of all New Hires
  • Monitor accounts to ensure the company receives all monies owed and account closings are processed where appropriate
  • Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, forwarding of trust delivery documentation, case file maintenance, etc., are carried out professionally and promptly
  • Manage the accounts receivable process to include: adherence to receipt book and deposit policies, monitoring all receipts for accurate posting, and following up to resolve any unapplied cash issues
  • Regularly update funeral home website with service and other information as soon as it becomes available
  • Complete product inventory
  • Complete monthly and quarterly administrative processes to include: reconcile P-Card account, month and quarter-end closing
  • Participate in weekly updates with supervisor to share and exchange resources and to ensure goals are being met
  • Proof all published materials to ensure everything is accurate and grammatically correct
  • Maintain office equipment as necessary; maintain and order office supplies routinely
  • Ensure office work area is always presentable
  • Learn to operate new office technologies as implemented
  • Manage deliverables; organize and coordinate workflow, manage multiple tasks, deadlines, and projectsRequirements & Qualifications:
    • High School diploma or the equivalent
    • Clear understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, phone
    • A minimum of 1-year work experience in an office environment of a small business funeral industry preferred
    • Proficient computer skills in MS Office Outlook, Word, Excel. Computer proficiency with Microsoft Office tools, Word, PowerPoint, Excel, and Outlook
    • Able to use and learn multiple computer software and systems and other office equipment
    • Strong communication and grammatical skills, with the ability to proof work
    • Excellent quality and accuracy of work with attention to detail
    • Organizational and planning skills; time management skills, and the ability to prioritize work
    • Ability to establish and maintain effective internal and external work processesTeam Member Benefits Include:
      • Entry-level and experienced professionals; students and veterans we offer complete career paths regardless of your career and life stage
      • Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
      • Competitive salaries and performance incentives
      • Team member referral program
      • Medical, dental, prescription and vision insurance
      • Vacation, sick and holiday pay
      • 401k with company match
      • Company-paid life insurance, long-term disability, and short-term disability

Keywords: Foundation Partners Group, Melbourne , Administrative Assistant, Administration, Clerical , Melbourne, Florida

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